Some Commonly Used Terminology for Six Sigma (A - L) - 1

This introductory article provides just a glimpse of Six Sigma and it is not a comprehensive one. It is recommended for the readers to explore other resources available on the web to collect more information on Six Sigma.

"As Is" Process Map - It depicts a process as it is, currently. "As is" process maps are usually characterized by several input options, bottlenecks and multiple handoffs, inspections and rework loops.

"Should be" Process Map - A depiction of a new and improved version of a process, used in DMAIC and iDMAIC projects, where all non-value-added steps are removed.

Defect Metrics - Six Sigma Concept

Lets define two terms before going forward:

• In Six Sigma, a defect is defined as anything outside of customer specifications.
• In Six Sigma, an opportunity is the total quantity of chances for a defect.

This article provides a list formula normally used to measure different metrics related to Six Sigma defects.